Terms & Conditions

1. All equipment remains the property of the Fleurescent Wedding Flowers

2. During the period the goods are on hire the Hirer shall be solely responsible for the hired goods and shall be alone responsible for insuring the goods from time of acceptance of goods until return and acceptance of goods back into the possession of the Owner.

3. The Owner shall not be responsible for injury or damage to persons or property howsoever sustained arising from any goods under hire.

4. Shortages and damages to hired goods will be charged at their full replacement value, details of which are available on request and no substitute item will be accepted by Fleurescent Wedding Flowers. The Owner reserves the right to also charge the Hirer loss of profit on the lost future hire of the said goods. The Hirer may request in writing the return (and bear the cost thereof) of any damaged goods within 14 days of the Hirer being informed in writing of any such damage. Otherwise the said items will be disposed of.

5. Goods must be available for collection at the delivery address unless otherwise arranged. All deliveries and collections including aborted deliveries and collections will be charged for.

6. Prices quoted are for one days hire only apart from day of delivery and collection. Subsequent days will be charged at a daily rate unless a special agreement has been arranged prior to the event between the Owner and the Hirer.

7. In the event of cancelled bookings, a cancellation charge will be levied by the Owner, at 25% of the value of the estimated order if cancelled in writing to the Owner within 8 weeks of the event.

8. Final payment is required in full 3 weeks prior to the wedding. Please note if payment is not received within the terms and conditions of payment, we will presume that our services are no longer required and a cancellation charge of 25% of the estimated amount including delivery charge will be invoiced.

9.  Any unpaid cancellation charges after 30 days of invoice will be passed to a Collections Company who will act on our behalf and charges will be added to your account.

10.  The deposit is deducted from the final balance. The deposit is non-refundable.

11.  Our quotes are subject to availability of flowers on date of purchase.

12.  All images of proposed arrangements will be reproduced with Fleurescent’s own flair.